Privacy Policy

Protection of Personal Data

The protection of our clients’ privacy is our priority. Providing personal data, as well as consenting to its processing, is entirely voluntary. This Privacy Policy describes how we collect, process, and protect personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller within the meaning of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, is the company Marzanna Karpik, located at Rue Théodore de Cuyper 119/34, 1200 Brussels, VAT: BE0824.401.218. You can contact us by email at info@mkproclean.be.

Types of Personal Data Collected

We collect personal data necessary for the provision of our services, including:
– Name and surname of the company representative
– Company name
– Company address
– Telephone number
– Email address

Purposes of Personal Data Processing

Personal data is processed for the following purposes:
– Provision of cleaning services
– Issuing invoices and maintaining accounting records
– Communication with the client regarding the execution of orders
– Handling customer complaints and inquiries (including preparing quotations)
– Sending marketing information electronically (e.g., newsletters containing information about our services / with consent)
– Statistical purposes

Legal Basis for Data Processing

We process personal data on the following legal bases:
– Article 6(1)(b) GDPR – necessity for the performance of a contract
– Article 6(1)(c) GDPR – legal obligation
– Article 6(1)(a) GDPR – consent of the data subject

Data Sharing

Your personal data may be shared with the following recipients:
– Providers of accounting, legal, and IT services
– Public authorities, if required by applicable law
Your personal data will not be transferred outside of Poland, the European Union, or the European Economic Area (EU and Norway, Liechtenstein, and Iceland).

Rights of Data Subjects

You have the right to:
– Access your personal data
– Rectify your personal data
– Erase your personal data
– Restrict the processing of your personal data
– Transfer your data
– Object to the processing of your personal data
– Withdraw your consent to the processing of your personal data at any time
To exercise these rights, please contact us at info@mkproclean.be.

Data Retention Period

Your personal data provided in connection with a contract will be retained for the period necessary for the proper execution of the contract, and also after its completion due to the statute of limitations.
If a VAT invoice is issued, your personal data will be retained for no less than 10 years due to tax and accounting requirements.
If consent is given, your personal data will be processed until you withdraw your consent.
Personal data is processed until the consent is withdrawn or an objection to the processing of the data is expressed.

Data Security

We implement appropriate technical and organizational measures to ensure the protection of personal data against unauthorized access, loss, or destruction.

Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Any changes will be published on our website.

Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at info@mkproclean.be.